What people say

“Our Code” - what people have said

Here are some of the comments:

"A member of my team used “Our Code” to open discussion about a meeting we had had with Councillors. She had felt vulnerable and said she needed more support than I recognised at the time. We were able to talk about our working relationship and how we interact together in front of others, particularly in difficult or sensitive situations. We agreed to fully brief each other before meetings and both felt much better for having cleared the air."

"I used “Our Code” with my supervisor…. “Our Code” helped me focus on what the problem really was. I just felt I wasn't being listened to. We talked it through and agreed to have a coffee every Monday morning just to discuss what happened last week and what's coming up to nip things in the bud. I feel I get a chance to put over my point now."

"Really, we want “Our Code” to encourage open communication - we promote the mediation service as a last resort. Once “Our Code” has been brought into play and a problem 'outed', we want to encourage individuals to get on and talk it through themselves. We're encouraging communication and self-management."