Accessing Info

Information available under the Scheme can be accessed in a number of different ways

On-line: a great deal of information is published on the Council’s website,  All libraries have public access computers with Internet, printing and copying facilities and help on-hand to support users.  

E-mail: if information is held electronically but is not yet published on the website, it will be emailed if that is the user’s preference.

Print: there are hundreds of publications, reports, leaflets, minutes and documents already available in print.  These are held in libraries, public places and other Council offices.  Phone or write to the ICO to locate information or have it posted to you.  You must provide contact details and any fee when requesting information to be posted.

Other formats: information can be made available in a range of formats, Braille, on tape, or in minority ethnic languages. The Council will take all reasonable steps to meet such requests.

In person: in the case of historic documents and archived records, it may be necessary to make an appointment to view the information.

If you cannot locate the information you require or experience any other problems with the Scheme, contact to Allan Graham, Information Compliance Officer. Tel: 01786 442926.