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Feedback

Stirling Council always welcomes feedback on its services and activities; listening and responding is a core value of the organisation and this is how we improve services.

All feedback on the Scheme, its ease of use, effectiveness and the accessibility of information will be monitored by the Council’s ICO and used to improve processes.

If you have a complaint or an enquiry regarding FOI or the Publication Scheme, Stirling Council’s Information Compliance Officer will be happy to assist. The ICO will provide an initial response to your complaint/enquiry within 5 working days.  

Contact:

Allan Graham, Information Compliance Officer
Stirling Council, Viewforth, Stirling FK8 2ET

Tel: 01786 442926.

If you are unhappy with the response from Stirling’s ICO, you should refer the issue to the independent Scottish Information Commissioner (SIC). Failure by Stirling Council to provide information or provide it promptly will be regarded by the SIC as failure to comply with the FOI Act.  In such cases, the SIC has power to take enforcement action against the Council.

Contact:


Kinburn Castle, Doubledykes Road, St Andrews, Fife  KY16 9DS

Telephone: 01334 464610   
Fax: 01334 464611