Goods Problems
The following guidance pages are provided by the Trading Standards Institute (TSI) and give guidance for consumers.
Problems with goods
Click on the links below for further information.
Buying goods
Your rights to cancel when buying at home
Your rights when buying on credit
Shopping at one-day sales
Is the trader right?
Shopping at home: guide to the Distance Selling Regulations
Sales of Mobility Aids and Products - Top Tips
Buying a New or Second-hand Pram or Pushchair
Oil delivery - You Pay For It - Do You Get It?
