Other problems
The following guidance pages are provided by the Trading Standards Institute (TSI) and give guidance for consumers.
Other consumer problems
Click on the links below for further information.
Holidays
Homeworking schemes
Hiring goods
Credit
consumer rights
credit terminology. What does it all mean?
early settlement explained
Store Cards - a guide to budget card agreements
Gas & Electricity competition - information for consumers
Remortgaging - What you need to know
Safety advice for Students in Rented Accommodation - Word doc
Premium rate phone lines - Advice and complaint service by the supervisory body PhonepayPlus
For advice on Mobile Phone Text Services, also known as SMS Subscription Services, the supervisory body PhonepayPlus provides an advice leaflet. (View PDF here)

