Response times
The following information is a guide to the service we are striving to provide to you.
Our ability to do so depends on a number of factors. Many of which we do not control, so please understand that we do not guarantee response times.
The time we take to respond will depend on:
- the number of applications we are processing at that time.
- the staff available.
- if the information submitted is accurate and complete.
Your application is checked for compliance with the Building Standards.
If it does not demonstrate compliance, we will not issue a building warrant and this will cause you a delay.
We do not tell you how to comply, as that is the responsibility of the applicant.
Delays can be reduced if you fully understand the Scottish Building Procedure Regulations and the Scottish Building Standards.
The services of an Architect or a similar professional may be useful to you.
Completion Certificates
We aim to give an initial response on 80% of all completion certificates within 10 working days of receipt. An initial response will be either a telephone call to arrange a site visit or a site visit.
Since 1st April 2008, we have responded to 91% of completion certificates within 10 working days.
Applications for Building Warrant
We aim to give an initial response on 65% of all applications for building warrant within 15 working days of receipt. An initial response will be either a request for corrected/additional information or the issue of a building warrant.
Since 1st April 2008 we have responded to 62% of applications within 15 working days.
Dangerous Buildings
Since the 1st April 2008 we have responded to 23 dangerous buildings.
