Housing Repairs
It is the objective of Stirling Council to provide an effective and efficient repairs service to fulfill the requirements of all Stirling Council tenants.
These requirements are met through :
- Offering a prompt repairs service
- Undertaking repairs within stated timescales
- Providing a polite and friendly service
- Keeping tenants informed of progress and delays
It is the responsibility of Stirling Council to perform repairs to it's housing stock to ensure the house is tenantable, wind and watertight and in all othe aspects, reasonably fit for human habitation.
Repairs range from within 4hrs to 24hrs for emergency repairs to 3 working days for urgent(non-emergency) repairs and 15 working days for normal day to day repairs.
Most of the repairs are carried out by Technical Services. Technical Services also administer and carry out all Heating Repairs to council houses within the Stirling Council area.
Beyond simply carrying out repairs to it's housing stock, Stirling Council also invests heavily in programmes to upgrade it's current housing stock. Such as kitchen and bathroom replacement projects, roofing and external works and programmed maintenance.
