Publications
Customer Service Standards
Waste Services Customer Pledge
Waste Collection and Recycling Service Standards
Leaflets and documents on your recycling and waste collection system:
Waste Collection and Recycling Calendar 2008-09 A month-by-month guide to waste reduction and recycling, with weekly reminders about whether it's a Brown bin or a Grey bin week.
NB: One-page version of both Urban and Rural calendars will be posted here soon.
(Not sure whether you're on an Urban or Rural route? Follow the Bin Collection Day link and enter your postcode. Your next collection day is shown, which can be compared to the calendars, and your collection route is noted at the bottom of the page. Call 0845 277 7000 and an advisor will help you if you're still not certain.)
The Ideal Recycling Box: What to put in it with tip and hints for recycling more
Paper Recycling: How it helps prevent climate change
An Overview of your Recycling and Waste Collection Service (text document in 16 point type)
Lower Polmaise Household Waste Recycling Centre: A guide with all materials accepted for recycling
Getting it sorted (complete document) (What we collect and what bin or box it goes in)
Design Advice Note for Planners and Developers
Managing Waste in Commercial and Household Developments

