Customer First

Help and advice on all kinds of Council services is available at our city centre one-stop shop.

Location

Customer First
1 – 5 Port Street
Stirling
FK8 2EJ

Open 9 am – 5.30 pm, Monday to Friday
HMRC (tax office) available 9am - 4.30pm, Thursday and Friday

Tel: 0845 277 7000
Mobile users please call 01786 404040
Email customerfirst@stirling.gov.uk

Customer First services

  • Payments
  • Housing,council tax and benefits, homelessness, housing benefit, rent and repairs,landlord registration, money advice
  • Education- including EMA applications, placing applications, footwear and clothinggrants
  • Employability
  • Environmentalhealth, pest control
  • Familyhistory, research
  • Fishingpermits
  • Grantsfor disabled adaptations
  • Grasscutting requests
  • Equipmenthire, hire of community and school facilities
  • Planning,building control and licensing
  • Parkingfine payment, parking residents’ permits
  • Registrationof births, deaths, marriages and civil partnerships
  • Roadsand street lighting repairs
  • Wastecollection, special uplifts, recycling

Map


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