A small piece of text stored on your computer, phone or whatever you use to surf the Internet. Cookies have many uses, but they are mainly used to store information about you on your computer.
We would encourage you to accept the cookies our site uses as they help us to improve your user experience.
We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience. We also use log files and Cookies to keep track of your login name, passwords, and the pages you have visited on the site.
If you would like to delete or reject cookies
Our recommendation would be that you allow the cookies we set by this web site as they help us to provide a better service to you.
If you decide do not want to receive cookies from this website, select cookie settings under the privacy settings in your browser options, then add our domain to the list of websites you do not want to accept cookies from.
Under settings you can also delete individual cookies or any cookies that your browser has stored. Further guidance can be found here.
First party cookies
These are necessary to deliver a customer focused experience as they hold information when the user moves between pages. They do not hold any personally identifiable or sensitive data and are only temporary, and should be deleted by the browser when the user leaves the web-site.
Real time analytics
Stirling Council use a custom cookie to help us understand the journey of the customer thus enable us to be reactive to their trends and ensure they can find the information they are looking for in a timely fashion.
Online Payments – Civica
Stirling Council use an online payments system on our site so that you can pay Stirling Council bills 24 hours a day, 7 days a week. This includes bills or invoices for Stirling Council services.
Current usage of these products purely use ‘session cookies’. These are necessary for the application to work as they hold information when the user moves between pages. They do not hold any personally identifiable or sensitive data and are only temporary, and should be deleted by the browser when the user leaves the web-site.
Third party cookies
Stirling Council use Google Analytics to collect information about how visitors use our site. This information is used for reporting purposes and to help us improve the customer experience on our site.
Analytics uses its own cookie to track visitor interactions. The cookie is used to store information, such as what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page.
Bookmark and Share / Add This
Stirling Council use the Add This functionality to allow our users to share content from our site with others through popular social networking sites.
Add This collects Non-Personally Identifiable Information. AddThis collects information regarding how often users share content with others using the AddThis platform.
Stirling Council use YouTube for our video content, which is then embedded within our site.
Social media - Facebook & Twitter
Stirling Council use Facebook & Twitter to keep customers up to date with our latest news and events
Summary of cookies
The following table attempts to identify all cookies you may encounter on the Stirling Council website.
||Unique random string that allows the site to store information on the server about a particular visitor. These do not contain any human readable personal data and are used for critical website functionality (such as logging in, remembering postcode, payments, etc.)|
||myStirling sets a few cookies to remember if you want to be logged in automatically and to persist the personal greeting seen at the top right.|
|Google Custom Search||
||Our site search, powered by Google, saves some preferences in a cookie.|
||Analytics cookies (provided by Google, Inc.) are used to allow us to understand which pages are you currently accessing on the website. It allows us to enhance your user experience by adding new features and functionality based on what you require from our site.|
||We use the video-sharing website YouTube to embed video content on our site. The video player sets some cookies to track play counts, recently watch videos and sharing of videos.|
||Our site allows sharing of news and events through popular social networks using the AddThis plugin. This plugin tracks the amount of shares and stores user preferences using cookies.|
||Similar to Google Analytics, we also perform real-time tracking of users to monitor current trends and help react to emergency situations (flooding, etc.) All data collected is destroyed within 20 minutes.|
- Facebook Data use policy
- Google Analytics opt-out
- Stirling Council disclaimer
- Social media acceptable use policy