Advice for after a flood

Insuranceroad flooded

  • Contact your insurer as soon as possible
  • Never throw away flood damaged items before contacting your insurance company
  • Once you and your insurance company have all the required information call the contact centre 01786 404040 to arrange special uplift

Gas and electricity

  • Get confirmation it is safe to turn back on gas and electricity
  • Check water quality is safe for drinking. Contact Scottish Water if unsure.

Health and Hygiene

Almost all flood water has been contaminated with an element of sewerage

  • Do not eat or drink anything that has come into contact with flood water
  • Do not allow children and pets to play in flood water
  • Always wash your hands after coming into contact with flood water and flood damaged items