Information for children and young people
How we can help
An educational psychologist is trained to help find solutions to problems about learning, development and behaviour. At some time or other, children and young people may have problems in their lives. Sometimes the problem lasts a day or two and goes away, but sometimes it can go on and on.
What we do
Every school has one or two psychologists who visit the school. We work with your parents or carers, teachers and other people who know you, to look at what kind of help you need. We only do this when we have your parents’ or carers’ permission, or your permission, where appropriate.
We work to help you find your own solutions to difficulties. This might be at a meeting with you and your parents/carers. Teachers and other professionals might also be at the meeting. They will share ideas and find ways to help you.
Sometimes we will arrange to talk with you or do some individual work together. We also might come into your class for a bit. This will help us to find out more about you and how to help you.
At times we work with a group of pupils or a whole class about things like friendships.
Your pupil support teacher will be able to arrange for you to speak with the psychologist.
The psychologist usually meets to talk to the other people who are working with you and will check with you or your parent/carer, that it’s okay to do that. However, you have a right to tell the psychologist if there is something you do not wish to be shared.
The only time the psychologist is not able to keep something confidential is if it is something very serious that adults need to know about to keep you or someone else safe.
A file containing information about you will be kept by the Educational Psychology Service. You and your parents/carers have the right to see this but most of it will already have been shared with you.
Your opinions and ideas matter
You have a right to say what you think and to be listened to at meetings when decisions are being made. Your views and questions are very important. It will be easier for us to help you and the people who work with you if we know what you think. The psychologist may write a letter or a report about their work with you and you can ask to see this. If you are not happy with the service you are receiving:
- tell your psychologist
- speak to your parents or carers
- speak to a teacher