Council housing - adaptations and repairs

Adaptations

Permanent and temporary adaptations can be installed following an assessment of need.  Once this is complete a recommendation will be made made by a member of the Occupational Therapy/Health team.

Some adaptations you may be entitled to include:  

  • making your home wheelchair accessible,
  • perhaps lowering work surfaces,
  • widening doorways or creating a ramp access;  
  • replacing your bath with a level access shower;  
  • installing handrails.

If you think you are entitled to adaptations to help you live more easily at home, please speak with an Occupational Therapist.  We will make arrangement for us to visit and give you an assessment of your needs.

Repairs

Responsive Repairs are best reported to our dedicated Repairs Team on freephone 0800 027 5888.  If you do not want to call there are alternative ways to contact us.

The repairs team will ask you for details of the repair and in most instances the Repairs Team will then offer you the first available appointment to have your repair carried out.

Appointments can be either in the morning between 8 - 12 or in the afternoon between 12 - 4.00pm, Monday to Friday.

Further information…