Housing advice for homeless people

What do I do if I am homeless or threatened with homelessness?

If you are homeless or threatened with homelessness then you should contact the Council's Homelessness Team at:

Springkerse House 
5 Springkerse Road
Stirling, FK7 7SN

Tel: 01786 237900 (during office hours) or 01786 404040 (24 hours a day)

In an emergency (for example if you become homeless in the middle of the night) the Council has a duty to provide temporary accommodation. This will usually be bed and breakfast or similar.

What will happen next?

Stirling Council will interview you as soon as possible to find out about your circumstances and give you advice about the options available to you.

We will then assess your application in accordance with the law on homelessness.

Stage 1

First we will need establish whether you are homeless, or threatened with homelessness within the next two months.

Stage 2

We then check to make sure that you did not become homeless through your own actions.

Stage 3

We will then check that you have a connection to the Stirling area. 

Will I be offered Bed and Breakfast accommodation?

The Council will normally offer you temporary accommodation while your case is being investigated.  Pregnant women and households with children will be offered bed and breakfast accommodation as a last resort, and for as short a period as possible.

This accommodation is not free and you will have to pay for it.  We can give advice and help you to make a Housing Benefit claim if you are already receiving welfare benefits or may be entitled to them.

Please note that if you are offered temporary accommodation you will be responsible for the costs of storing your household belongings.

Will Stirling Council re-house me?

If the Council confirms that the above 3 stages are satisfied, then it will have a legal duty to provide you with permanent accommodation.

This is not a quick process, but you will normally be provided with temporary accommodation during the assessment period and until you are rehoused.  This can take months or even years.

If you do not have a connection to Stirling, we may have to refer you to another council where you do have a connection.

Please note that it is a serious offence to with hold or provide false information in connection with a homeless application.  Anyone committing such an offence may be prosecuted and fined.

Housing waiting list application

All adults are entitled to apply for Council Housing.  We would advise you to complete a Housing Application form to apply to the waiting list at the same time as applying as homeless.  You will need to complete a new application every time your circumstances change, so that points can be awarded in relation to your current housing circumstances. 

 

Further information…