Repairs - Decoration

When is a decoration allowance given??

Housing Services issue allowances to help towards the costs of redecoration where you have had capital works done e.g., rewiring, kitchen and bathroom installations etc. or a responsive repair carried out and the decoration has been damaged. Decoration Allowances are also issued to new tenants where the property does not meet the standard laid down by Council Policy.

What is the value of decoration allowances?

The value of your decoration allowance is pre-determined for capital works and our officers  decide all other allowances according to our repair policy.  

Where can I spend it?

The decoration allowance is redeemable with the councils contracted decoration materials supplier, Johnstone’s Leyland Decoration Centre.  It can be used to purchase paint, decoration materials, wallpaper and also additional items such as dustsheets, rollers, paint brushes, sandpaper, paste etc.  The allowance is valid for 6 months.

How does it work?

When you receive your allowance you will also receive a paint colour chart.  A range of wallpaper samples are available in your local office and if you have any queries relating to product information the staff at the Falkirk Decorating Centre will be happy to answer your queries.  They can be contacted on 01324 633288 or by visiting their trade centre at
9 Forbes Court,
Middlefield Industrial Estate,
Falkirk, FK2 9HQ.

Once you have chosen your goods the easiest way to order is by telephone 01324 633288.  The staff at the Falkirk Decorating Centre will arrange for your goods to be delivered free of charge by appointment at a time convenient to you.  You can also visit the centre and take you goods away with you.

What if the allowance does not cover all materials needed?

If your order is worth more than your decoration allowance you can pay for the remaining goods which will be charge at the councils negotiated rates, this means you may be getting a discount of as much as 40% of the retail price.

How do I find out more?  

If you have any queries with regards to your decoration allowance please contact your local office or call the central repairs team on 0800 027 5888.  If you have a complaint you can speak to your local office or telephone Alexa Brown on 01786 443578