Emergencies - flooding

Don’t wait for a flood to strike. call the above number now for information and advice about flood prevention and details on flooding procedures.

Floodline information packs are available on request.

In a flood, you may find you’re without lighting, heating or a telephone line. These simple actions will help you be prepared.

Make sure you have adequate insurance. Flood damage is included in most building insurance policies, but do check your home and contents are covered.
Keep details of your insurance policy and the emergency contact number somewhere safe – preferably as part of your flood kit.
Get into the habit of storing valuable or sentimental items and important documents upstairs or in a high place.
Make sure you know where to turn off your gas, electricity and water. If you’re not sure, ask the person who checks your meter when they next visit. Mark the tap or switch with a sticker to help you remember.
Consider how you can protect your home. Buy some sandbags or other flood protection to block doorways and airbricks. In an emergency, make sandbags using old pillowcases, carrier bags or even tights filled with sand or earth.
Make a family flood plan.
Make up a flood kit, including personal documents, insurance policy numbers, torch, battery or wind up radio, mobile phone, rubber gloves, Wellington boots, waterproof clothing, first aid kit and blankets.

More details from SEPA's website.

In an emergency call:

For general information about flooding contact Stirling Council on 0845 277 7000. and please tell us whether your call is about:

please be as detailed as possible.

Get up to date flood reports from Floodline on 0845 988 1188

The Scottish Government also have a dedicated area on what do do in case of flooding on their website.

Stirling Council