Making a support plan

Once your assessment of need is complete and you have agreed your needs, priorities and your personal outcomes there is a need to develop your support plan.  Everyone's plan will be different.  You should be creative and use sources of support that work for you, provided they meet the needs and outcomes set out in your assessment of need.

Your "indicative" budget (an estimate of the money you might need to meet your outcomes) is to help you think of all the different ways you might arrange your support and meet those outcomes.  You might want to consider:

  • What is important to you and what do you want to do with your life?
  • What support do you need and want?
  • How you can make these things happen?
  • How you can keep safe?
  • How you can make your own decisions?

Your family, friends, your Social Care worker or anybody else who supports you can help you write your plan.  The plan will state the outcomes you want and what is most important to you.

Writing your Support Plan

Once you have made your plan, it has to be agreed by your Social Care worker before you get your individual budget.  For your plan to be agreed it must answer the following points:

  • How you will arrange your support
  • How you will spend your money
  • How you will manage your support
  • How you will stay in control
  • What you will do next

It is also important that your plan meets your intended outcomes and helps you maintain your safety.

If your support plan is not agreed

If we decide your plan needs changes before we can agree it, we will contact you and explain why.  For example, we might say it:

  • Puts you and/or others at an unacceptable level of risk
  • Goes significantly over your Estimated budget
  • Requires more detail

If this happens your Social Care worker will arrange to meet with you and a family member, friend, carer or advocate of your choice to help make your support plan work.

If your support plan is agreed

Once your support plan has been agreed with Social Services, your support should start.  You have more control and choice over your support plan.  You have the ability to make some changes to your day to day support if this is necessary.

Managing your budget

If you manage your own budget (or someone manages this on your behalf) you will need to make sure you are keeping records of how this is being spent.  We will ask you to:

  • Keep receipts and invoices
  • Send us information on how you spend your Individual Budget
  • Check with your Social Services worker if you wish to spend your Individual Budget on services/things not in your support plan to make sure that it meets your outcomes

Reviewing your support

Even if everything is going well, a Social Services worker will contact you regularly to make sure things are working well for you and you are safe, secure and happy with your support.  We do this by carrying out a review with you.

  • A review is about:
  • Ensuring your support plan is helping you achieve the outcomes and goals you agreed and if not, how this can be fixed
  • Finding out whether your needs and circumstances have changed
  • Making sure you are healthy and safe
  • Checking your budget is still being used for the purpose for which it was provided

This review is about you and your life, so try to take some time beforehand to ask yourself how things are going.  Here are some questions to think about:

  • Have I been able to change the things I wasn't happy with?
  • Have I been able to do the things I wanted to do?
  • Do I feel in control of my life?
  • What kind of support am I using?
  • What is working and what is not?
  • What do I want to do next?

You can ask a family member, friend, carer, an advocate or a support worker/provider to help you prepare for a review.  You can also decide to have people to attend the review meeting.

After the review

After the review, you and your Social Services worker should have a good idea of what is going well and what is not going so well in your plan.  You will also have agreed whether or not you want to make any changes, and if so, what you need to do.

If your needs change between reviews, contact Social Services on telephone 01786 233759 during office hours.

Contact us

  • During office hours: 01786 233759
  • Outwith office, at weekends and public holidays, we provide an Out of Hours Social Work Service for emergencies only: 01786 470500