Food train - FAQ's
The Food Train is an award-winning charity which organises local volunteers to provide a shopping service for people over 65 years of age who can not manage to do their own shopping. The Food train has been operating across several local authority areas since 1995.
Interested in receiving shopping from The Food Train?
Am I eligible to receive shopping from The Food Train?
The service is available to older people over the age of 65 who are requiring assistance with grocery shopping. If you are under 65 and require assistance with this service, please see care assessment for further information.
I am interested in receiving my shopping from The Food Train - how can I request their service?
You can request a service from The Food Train by contacting them directly on 01786 450536.
How does the service work?
You complete a blank shopping list, which is collected by a Food Train volunteer. On collection of your completed list you will be given a blank one for your next order. If you are unable to write your own shopping list, help can be provided. A Food Train volunteer will hand in your list to Morrison's supermarket who will then make up your order for delivery on a nominated day. Your shopping is delivered to you in a box and is unpacked by the Food Train volunteer who can also help you put things away if you require assistance. You will pay for your shopping along with a delivery charge of £3.
How much does The Food Train charge?
There is an annual membership fee of £1, which is paid to The Food Train. The cost of delivering your shopping is £3 (this is added to the cost of your shopping) and paid to the delivery driver each time you receive your goods. These fees contribute towards the costs of running the Food Train office, training volunteers and providing the delivery service.
Which shops do The Food Train use?
The Food Train shops at Morrison's supermarket in Springkerse Retail Park, Stirling. The service is in the process of expanding to older people living in the rural areas of Stirling and will work with other local shops.
Will Food Train volunteers check the dates of food before purchasing?
The Food Train have a policy of checking the use by dates of fresh food so that you receive the freshest produce available.
Are any checks undertaken on the Food Train volunteers?
All Food Train volunteers are checked by Disclosure Scotland, an executive agency of the Scottish Government to ensure they are fit and proper individuals. For further information about the checks undertaken, please see Protecting Vulnerable Groups
Further information about The Food Train
Interested in being a volunteer?
The Food Train recruits volunteers from the Stirling area who are willing to give a few hours of their time to help older people in their local communities. This provides volunteers the opportunity to help others in their local community. For further information, please visit The Food Train, or telephone The Food Train on 01786 450536.