Bus pass for disabled people

National Entitlement Card (Disabled)


You can pick up an application form for your bus pass at Stirling Bus Station (between 9am and 4.45pm, Monday to Saturday) or phone/e-mail (see contact details below) and ask for an application to be posted to your home address.  After completing your application you must bring it, along with proof of eligibility (see below) and a passport photo to Stirling Bus Station to allow a staff member to check your details.  The form will then be sent to a national processing centre, which will send the card direct to your home address.

Proof of Age

One of the following:
Birth Certificate
Current Passport 
Photo Driving Licence
Attendance Allowance Award Letter

Proof of Address

One of the following:
Council Tax Bill (within the last 3 months)
Utilities Bill (within the last 3 months)
Bank Statement (within the last 3 months)
Television Licence
Letter from Residential Home

Proof of Disability

One of the following:

Driving Licence refused or revoked
Mental Health Issues
Limb Loss
Terminally Ill/Progressive Degenerative Disorder
Visually Impaired


The colour passport photograph which you attach to the form should be recent (taken within the last year) and be of you, on your own, showing a close-up of your head and shoulders so that your face covers approximately 65% to 75% of the photograph and your features should be clearly distinguished against the background. The photograph should be in sharp focus, clear and printed on plain photo quality paper.

If you have more than one National Entitlement Card

You can only use your most recently issued National Entitlement Card on the bus.  Any other cards will not work and you will not be allowed free bus travel.  The last two digits make up your issue number.

Buss Pass
If you have more than one card, only the highest issue number will be valid for travel.
For further information please visit Transport Scotland.

If you are unsure which card to use, please contact Stirling Council by calling the telephone number on the back of your card.

If you require further information or an application please:

Phone (from landline): 0845 277 7000; or
Phone (from mobile): 01786 404040; or
Text: 07717 990 001; or
E-mail the Public Transport Unit