Putting your bins out for collection
- Please ensure your bins and boxes are presented in a safe and responsible manner no later than 7am on collection day. Please keep walkways passable.
- Please make sure your bin lid is closed and recyclables covered. Items placed inside your wheelie bin will be collected but any excess waste/side waste presented out-with the bin will not be collected.
- In very windy weather, boxes and caddies can blow away if not secured. Assess the situation carefully and do not put out recycling if it's too windy or if high winds are expected overnight.
- Please take your bin and box(es) back in as soon as possible after they have been emptied.
- For bulky items, a special uplift can be arranged. There are charges for this service depending on the type of material being removed. Contact Customer First on 01786 40 40 40 for further information.
- You have checked your bin collection date
- It should have been out before 7am
- The lid on the bin must have been closed and not containing contaminated items
- You have waited until after 10pm on your collection day to report it.
Think your bin may have been missed?
Firstly, please ensure:
Choose: Residential Collection / missed bin / 'colour' (or type) on the form
If you have recently moved to Stirling
If you have recently moved to the Stirling Council area, you will be sent an information sheet about recycling and waste collection with your Council tax information. You can sign up for a myStirling account, add your postcode and see when your bin will be collected and what colour bin you should present.
Checkout what goes where and when!
Household Waste - Additional Services
We offer additional services for residents who require them these include:
- A pullout and return service for bins and boxes for residents with mobility problems
- e-bins for residents with medical waste.
If you think you require either of these services, please contact us on 01786 404040.
Scottish Government targets
- You can recycle a greater range of materials including, plastic pots, tubs and trays, which previously went to landfill.
- Sending household waste to landfill cost Stirling Council over £2million. We can reduce this figure by recycling more of our waste.
- Waste Scotland Regulations now require us to collect all mixed plastics which were previously sent to landfill.
- Our collection vehicles have been replaced with a fewer number of higher capacity vehicles which enable us to deliver an improved service to local people at a lower overall cost and reduce our CO2 emissions.
- By 2020 food waste can no longer be sent to landfill.
- By 2025 we will have to recycle, compost or reuse 70% of all waste and limit the waste going to landfill to 5%.