Council Tax

Find out how Stirling Council uses personal data by checking the Council’s website at the following address:

https://www.stirling.gov.uk/council-democracy/access-to-information/data-protection/

Our website contains a Register of Data Processing which lists all the different ways
in which the Council uses personal data.

This Privacy Notice provides more information about just one of those processes.

Local Taxation – Administration of Council Tax
This information is held in order to bill householders Council Tax.

Name, address, and bank details of any person who is liable to pay Council Tax. This could be the owner, tenant, sub-tenant, or resident of a property.

If the householder or occupant as part of the household is entitled to a discount or exemption further information is required to verify the entitlement. We may ask for
details as well as proof of physical or mental health.
Where applicable we will request the age of a person who has confirmed their disability needs.

Where there is a requirement to confirm residency, we will ask for further identification such as a utility bill, insurance document, and internal photographs of the property.
Data relating to criminal convictions and offences is also processed when required.

We process this data to comply with a legal obligation to collect tax.

Central Scotland Assessors, customers, solicitors, landlords, estate agents, registrars, landlord registration Registrars’ data collected as person has deceased.

Landlord Registration data is collected to ensure they are registered as landlord records are cross-checked.

Copy of the Electoral Register from the Electoral Registration Officer.

Information is received from Central Scotland Assessors through a weekly interface file.
Information from other agencies, such as the DWP or HMRC.

Data is kept in paper and electronic formats, which is held on the Stirling Council secure server.

We will not keep your information for any longer than it is needed, and will dispose of both paper and electronic records in a secure way. The length of time we need to keep information will depend on the purpose for which it is collected. The Council has a Record Retention Schedule which sets out how long we keep records and the reason why.

Internally with other departments in Stirling Council and other Local Authorities on request to ensure correct liabilities /discounts have been updated. Including sharing with Waste Services to issue concession permits for Garden Waste and Environmental Health to confirm tenancy details and status.

The sharing of Council Tax valuation list data, for the purpose of allowing National Records of Scotland (NRS) to produce and publish demographic statistics including household estimates and household projections.

We are legally obliged to safeguard public funds, so we are required to verify and check your details internally for fraud prevention.

The National Fraud Initiative (NFI) is an exercise that matches electronic data within and between public and private sector bodies throughout the United Kingdom to prevent and detect fraud. Stirling Council, which participates in the NFI, is required by law to protect the public funds it administers. We may share certain information provided to us with other bodies responsible for auditing or administering public funds, in order to prevent and detect fraud.
We are also legally obliged to share certain data with other public bodies, such as DWP, HMRC & Police, and will do so where the law requires this. We will also generally comply with requests from specific information
from other regulatory and law enforcement bodies where this is necessary and appropriate.
Your information is also analysed internally to help us improve our service. This is covered in our Fraud Privacy Statement.

The Council has a Data Protection Officer to make sure it is complying with data protection laws.

They can be contacted at:

Data Protection Officer, Stirling Council, Teith House, Kerse Road, Stirling FK7 7QA

Email: dataprotection@stirling.gov.uk
Telephone: 01786 404040