Find out how Stirling Council uses personal data by checking the Council’s website
at the following address: http://www.stirling.gov.uk/dataprotection
Our website contains a Register of Data Processing which lists all the different ways
in which the Council uses personal data.
This Privacy Notice provides more information about just one of those processes.
The Energy and Fuel Poverty Adviser helps Council tenants make the best use of their heating system. The Energy and Fuel Poverty Adviser also provides a range of support and where appropriate, and with the tenant’s
consent, will use information provide to apply for additional support the tenant may be entitled to.
Name, address, financial details energy suppliers and account information.
Health information may also be provided in relation to support requirements.
UK GDPR Article 6(1)(a) the data subject has given consent to the processing of his or her personal data for one or more specific purposes.
UK GDPR Article 9(2)(a) the data subject has given explicit consent to the processing of those personal data for one or more specified purposes
By completing the Tenant Engagement Fuel Surveyform the tenant will have given their consent for us to use personal data to investigate their entitlement to
additional support.
Tenant Engagement Fuel Survey form.
Electronic records are kept in a password protected folder on the housing directory. Paper records are kept within a secure cabinet.
Supporting paperwork in relation to the survey form will be destroyed once support is established to assist with fuel bills/payments.
All other personal data will be held for the duration of the tenancy.
The Council has a Data Protection Officer to make sure it is complying with data protection laws.
They can be contacted at:
Data Protection Officer, Stirling Council, Teith House, Kerse Road, Stirling FK7 7QA
Email: dataprotection@stirling.gov.uk
Telephone: 01786 404040