Demand-responsive transport for rural areas
What demand-responsive transport (DRT) is and how you can access services in the Stirling Council area.
Updates to the DRT service
There’s currently no DRT servicer in Auchengillan, Blanefield and Caron Valley. Due to unforeseen circumstances Kingshouse Travel are no longer able to provide DRT service in the Balquhidder scheme. For more information on this, please call us on 01786 237800
How demand-responsive transport works
Demand-responsive transport (DRT) is system that operates in areas where there are no regular bus routes. It works like a taxi service and costs around the same as a bus fare.
DRT is for anyone who wants to travel in rural parts of the Stirling Council area, regardless of:
- whether they're a resident or a visitor
If you use DRT, you might share transport with other travellers who are making the same or a similar journey.
Where DRT operates
Information and maps for specific areas
You can get DRT information for specific areas, including maps, by reading our leaflets.
Use our interactive map to get a full overview of DRT in the Stirling Council area. This includes the days and times it operates.
When DRT is available
DRT is available all year round, apart from:
- 25 December
- 26 December
- 1 January
- 2 January
All DRT schemes are available from Monday to Friday. However, some services are not available on other days.
Stirling Council recommends that visitors to Dhanakosa may wish to contact Kingshouse Travel directly on 01877 384768 to discuss journey options, before seeking to book through DRT.
Services that are not available on Saturdays and Sundays
On Saturdays and Sundays, there are no DRT services in:
- Croftamie and Drymen
Services that are not available on Sundays
On Sundays, there is no DRT service in the following areas:
- Killin and Strathfillan
- Thornhill and Doune
- Trossachs and Strathard
Other changes to services
There's currently no DRT service in Auchengillan, Blanefield and Carron Valley. For more information on this, please call us on 01786 237800.
Costs of the service are per passenger, and depend on the distance travelled. There are different rates for adults and children.
If you have a National Entitlement Card
Your DRT journeys will be free if you have a Scottish National Entitlement Card that entitles you to free bus travel. This includes any Young Scot National Entitlement Card that has the free bus travel product.
To find out more about National Entitlement Cards or check your eligibility, visit the getyournec.scot website.
How to make a booking
There may be less availability during peak hours, such as school times. For this reason, we recommend that you book as early as possible.
To book a journey online, you must register on our DRT portal.
To find out how we'll use your personal data when you register, read our privacy notice.
Once you've registered, you can use our online portal to book a journey:
- up to 30 days in advance
- for today, as long you book at least 2 hours before your intended journey
You can also book a DRT journey by calling 01786 237800.
Our line is open from 9am to 3pm, Monday to Friday. You can book up until 3pm on the working day before your journey.
If you travel on the same route regularly, you might find it more convenient to set up a recurring or 'block' booking. You can make this sort of request using our block booking form.
If you need a wheelchair-accessible vehicle, remember to ask for one when you book.
How to cancel or amend a booking
If you need to cancel or change a booking, you can do this online.
You can also do this by calling 01786 237800. This line is open between 9am and 3pm, Monday to Friday.
If you need to contact a DRT operator
Other transport services in rural areas
Killin and District Volunteer Car Scheme is a door-to-door voluntary car service for people who struggle with accessing public transport.
Feedback on DRT
We’re keen to gather feedback on public transport services, including DRT. You can use this form to tell us what you think.
To find out how we'll handle your personal data when you provide feedback, read our privacy notice.