Stirling Council are continuing to process requests for renewals and replacements for lost, stolen or broken cards.

From Monday 20 July 2020 we are processing applications for all new National Entitlement cards at Stirling Bus Station.

Opening hours from Monday 20 July 2020

Monday to Friday 0900 to 1300 and 1400 to 1645

Saturday 0900 to 1300 and 1330 to 1615

If you have any questions about your existing concession card, need to request a replacement or renew your national entitlement card please contact Stirling Council on 01786 404040 (between 0900 and 1600 Monday to Friday) or email

You can download the application form here NEC (Bus Pass) Application and bring it with the required evidence to Stirling Bus Station for processing.

Last updated: Friday, July 24, 2020 2:04 PM