Due to the current level of enquiries and applications, it may take up to 10 days to respond to your enquiry. Applications are currently taking up to four weeks to process, dependent on relevant checks, appropriate identification and the photograph provided. Thank you for your patience and understanding.
Young people aged 5 to 21 will be able to access the new free bus scheme from 31 January 2022 using the National Entitlement Card (NEC) or Young Scot branded NEC.
Applications open on 10 January. For more information and to apply for the card, visit the National Entitlement Card website.

If you cannot apply online and do not have the required identification please email stirlingyoungscot@stirling.gov.uk with your completed application or call 01786 233562 Please note processing times can take up to 4 weeks to apply by this method.  The quickest way to apply is online at the National Entitlement Card website.

Every 5 to 21 year old living in Scotland can travel for free by bus access free bus travel if they have a valid National Entitlement Card (NEC) or Young Scot National Entitlement Card (Young Scot NEC). If you are 5 to 15 years old, your parent or guardian will apply for you. If you are 16 to 21 years old, you should apply for your own NEC or Young Scot NEC. Children under 5 years old do not need an NEC as they can already travel for free on buses.

You will need an National Entitlement Card (NEC) or a Young Scot NEC. You will not be able to travel for free on the bus without one. If you already have one, you will need to apply for a replacement that will allow free bus travel. Visit the National Entitlement Card website for information on how to apply.

There is also a video on how to apply for a card.

You will need to provide proof of identity (your name and age), proof of residence (where you usually live) and a photograph if you are aged 11 years old or older. Find out what documents you can use to provide proof on the NEC website.

If you are 5 to 15 years old, your parent or guardian must apply on your behalf. If you are aged 16 to 21 years old, you must apply by yourself.

Digital access to the free bus travel scheme will be added to your new card.

All bus journeys made under the scheme must be recorded so that the Scottish Government can reimburse operators for the fare. Tapping your NEC or Young Scot NEC on the ticket machine each time you travel makes this possible.

This also helps keep card holders safe as once you’ve tapped, the driver knows that you are eligible for free bus travel. This is important if you are 5 to 15 years old as your parent or guardian must approve you to travel for free by bus.

If you don’t have a valid card, you will need to pay your fare in the normal way.

Parents who wish to apply for free bus travel for their child or children can find more information on the application process.

Last updated: Monday, January 24, 2022 1:34 PM