If you, or someone you care for, would like support from our Social Care team, we can:
- make a referral
- carry out an initial assessment
Once we’ve carried out this assessment, we’ll work out if the person is eligible for social care.
How we work out who's eligible for social care
We work out eligibility by following the Scottish Government's national guidelines. This approach makes sure that everyone who asks for support is dealt with fairly, and that we prioritise people according to needs and risks.
To be eligible for social care, our assessment must show that the risk to the person is either:
- critical, which means there are major risks to their independent living, health or wellbeing, and they’re likely to need immediate help
- substantial, which means there are significant risks to their independent living, health or wellbeing, and they’re likely to need immediate help
How you can request social care
If you want to be referred to our Social Care team, you can either:
- contact a health professional, such as your GP
- call us on 01786 40 40 40
If you need to find your GP's contact details, you can do this using NHS Forth Valley's local service finder.
Find out more
You can find more detailed information on social care support in our 'Assessing your needs' factsheets. These explain:
- what an assessment involves
- how you can choose the best way to receive your support
- how you can arrange the support you need
- how you can make sure your support achieves what you want