If you feel your life or property may be at risk from flooding you should the emergency services (999).

During a flood the most important thing is to stay safe and not to take any unnecessary risks. Keep safe, Keep Warm. Flood water can be dangerous as depths and current are difficult to judge. Uneven ground and mud add to this hazard. Keep children and pets away.

Keep in mind:

  • Do not put yourself and others at risk of injury by walking or driving through flood water - six inches of fast flowing water can knock you off your feet, and less than a meter of water can float a car.
  • Avoid direct contact with floodwater. It may be contaminated. See health and hygiene section.
  • Do not use any electrical appliances.

The council has no statutory duty to prevent flooding to individual properties, however we aim to help residents as much as we can. As a local authority, Stirling council is responsible for coordinating relief measures. During a flood, we may be able to provide sandbags, available at Springkerse (Stirling) and Lagrannoch (Callander depots. This is dependent on resources and the priorities set out within the winter maintenance policy. For assistance, dial the contact centre on 01786 404040.

Sewers are the responsibility of Scottish Water, and they should be contacted on 0800 0778 778 if sewer water is flooding land or property.

News updates

  • Listen to the local radio station Central FM 103.1 fm for up to date information. Please coordinating efforts will use this method to keep everyone informed.
  • Keep up to date through SEPA Floodline website.

 

Emergency contacts

Service
Telephone
Scottish Fire and Rescue Service, Police, and Ambulance Services 999
Police Scotland For non-emergencies 101
NHS 24 111
SEPA Floodline 0345 988 1188
Scottish Water 0800 0778 778
Stirling Council Contact Centre 01786 40 40 40
National Grid Gas 0800 111 999
National Grid Electricity 0800 40 40 90
National Grid Power Cuts 105
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