Working out what to do first when someone dies can always seem overwhelming.  You will need to:


You will need to do this immediately unless there is an inquest (the certificate is issued after this), there is no cost for the certificate.

  • If the person died in hospital, the hospital will provide you with this.
  • If the person has died at home, you should call the person’s Doctor.

All deaths occurring in Scotland must be registered within 8 days of their occurrence.  You will need to attend, in person, one of the six Registration Offices within the Stirling Council area to obtain a Death Certificate

The first Death Certificate is free however, to obtain a copy there is an associated fee.

Find out more about registering a death

Once you have registered the death, you can begin to arrange the funeral.  The deceased may already have a Funeral Plan in place, or their wishes outlined within a Will or Testament

It is most likely that you will appoint a Funeral Director, but it’s also possible to arrange the funeral yourself.  

Find out more about arranging a funeral

As well as letting friends and loved ones know, there are many organisations you need to notify when a person passes away.  You should do this as soon as possible after receiving the death certificate. 

Some agencies/companies may require you to attend in person, but you should initially call or visit their website where they may have an online form that you can complete.  It will be necessary to supply an official copy of the death certificate or return original documents to them and give details of the Executor or Administrator of the Estate.     

You can use our Tell Us Once service to notify the below Government Departments at the same time:

  • Passport Office to cancel their passport.  You will be required to return the person's Passport to Her Majesty's Passport Office (HMPO). 
  • HM Revenue & Customs (HMRC) for their taxes.
  • Department for Work and Pensions (DWP) to stop their State Pension and benefits.
  • Driver and Vehicle Licensing Agency (DVLA) to cancel their driving license, car tax and car registration documents.
  • Local Council for their Council Tax, electoral register and other housing benefits.
  • Public sector or armed forces pension scheme for their pension.

The person who died might have had outstanding debts or payment arrangements with companies that need to be settled.  How you sort out the person’s financial affairs will depend on whether or not they have made a Will or Testament.

This list is made as a guide but there may be other services or subscriptions that will need notification:

  • Employer(s).
  • The person's Landlord or Housing Association.  If the person was a joint tenant it will be necessary to arrange a change in tenancy. 
  • Mortgage provider.
  • Utility Providers.
  • Insurance companies (vehicle, home, life etc.).
  • Credit Card companies.
  • Bank or Building Society.
  • Pension provider.

Last updated: Monday, September 13, 2021 2:37 PM