Definition - A major emergency is:

'Any event (happening with or without warning) causing or threatening death or injury, damage to property or to the environment or disruption to the community, which because of the scale of its effects cannot be dealt with by the emergency services and local authorities as part of their day-to-day activities.' 

Emergencies can happen at any time and range from:

  • fires
  • flooding
  • transport or industrial accidents
  • severe winter weather  

These emergencies can also be the cause of a loss of basic services including water, electricity and gas, and telephones.

They can cause damage to homes and businesses and it is possible that evacuation may be required or, conversely, that people must remain indoors for an extended length of time.


We have procedures in place to cope with the impact and effects of any kind of major emergency situation.

They are designed to meet the needs of people in the Stirling Council area affected by any type of emergency, for example:

  • transport or industrial accidents
  • loss of electricity (dial 105) / water / gas
  • any other sudden and unexpected incident.

The plans are flexible and allow for an appropriate response depending on the scale, duration and impact of an emergency. 

Emergency Services

These plans have been developed through working closely with our partner organisations, such as

  • Police Scotland who offer general policing information, advice and support, news updates and a 'Have Your Say' facility.
  • Scottish Fire & Rescue Service who provide fire and other specialist emergency cover. This includes a range of information on administration, operations, safety advice, recruitment, and contacts.

 Out of hours emergencies

For out of hours emergencies, please phone the Stirling Council Contact Centre on 01786 404040.

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