Last updated: Friday, March 5, 2021 1:46 PM

Stirling Council continues to follow Government, NHS and Public Health Scotland guidance on COVID-19.

The Stirling Council area remains in Level 4 national lockdown imposed on Boxing Day (Saturday, 26 December) at 00.01am.

It is crucial all residents and businesses understand the rules, guidance and exceptions of lockdown by regularly visiting the Scottish Government website.

On 23 February 2021, the First Minister provided an update on the government’s strategic framework for easing lockdown restrictions, which includes plans to eventually return to the Levels system by the end of April. The full document is available to read online.

Please note: This web page provides information on how the Council is supporting communities through COVID-19.

For updates on how COVID-19 restrictions is impacting our services, visit our Regular Service Updates page.

The Stirling Council area entered Level 4 of the Scottish Government Coronavirus restrictions at 00.01am Saturday, 26 December.

The message that people must not leave or stay outside the home unless it is for an essential purpose remains in place.

For official information and updates on the changes, including the Strategic Framework Update provided on 23 February please visit the Scottish Government website

In response to some frequently asked questions about other ongoing Council services, we can confirm:

  • Bins are still being collected
  • The tips remain open – but please follow level 4 travel restrictions and only visit for essential purposes
  • Waste special uplifts are suspended until further notice
  • More children returned to school and nursery on 22 February.
  • Play Parks remain open but users must adhere to government rules on meeting outdoors
  • Libraries’ "Select and Collect" Service has stopped
  • Springkerse Park and Ride service will operate on a revised timetable while Castleview Park and Ride is temporarily suspended.
  • Indoor activity at The PEAK including the gym, swimming pools and sports hall ceased from 5pm, Thursday 24 December, and the facility will remain closed during Level 4 restrictions. Please see the latest info from Active Stirling.
  • Mobile Testing Units will

    Mobile Covid-19 testing centres will be deployed in Plean and Cowie between 4-7 March due to the high number of positive tests for the virus in the local area. Anyone who lives and works in these communities can arrange to get tested at these sites even if they have no symptoms of Covid-19. Please see our FAQs for more information. 

If you have further questions, please visit the Scottish Government website for detail on how daily life is affected by Level 4 restrictions.

A Scottish Covid-19 vaccination helpline is available on 0800 030 8013 from 8.00am to 8.00pm 7 days a week. Further information on the COVID-19 vaccination programme can also be found on national NHS Inform

Please visit the NHS Forth Valley website for local information on vaccines, including on what to do if you haven't received an appointment letter.  

As of 24 February, More than 75,000 people across Forth Valley have now received the Covid-19 vaccine following the expansion of the programme to include those aged over 65 and extremely clinically vulnerable people who were previously asked to shield.


Support due to Shielding or self isolationIf you, or a member of your household is self isolating due to Coronavirus, or have been asked to ‘shield’ by the Chief Medical Officer, Stirling Council can offer support.  This support can include help with shopping, collecting a prescription or offering guidance if you are having difficulties financially.  Please complete our online form to apply.  

A number of local Community Response Groups have registered with Stirling Council and are providing invaluable support at a community level.

You can keep track of the latest information on our Community Support network with our fortnightly bulletins.

Advice Services

Please visit our dedicated page for further information or support.

Call 101 if you are concerned about an adult who is not at immediate risk of harm or 999 in an emergency.

Harm reduction services

If you are worried about your own or another person’s substance use please contact Change, Grow Live (CGL) for support on 0808 1962188. If you are concerned about someone else’s drug or alcohol use then Forth Valley Family Support Service (FVFSS) can also help. Call the Family Support Development Officer on 07484024407.

Forth Valley Recovery Community (FVRC) is a community of people committed to supporting recovery from substance use. During this time telephone support will be available via Tom Bennett (07920 234694) or Becky Wood (07920 576375).

Adult Learning & Employability

Face to face contact with individuals is not currently running however staff are continuing to engage regularly with existing customers. There is very limited capacity to take on new clients but contact should be made via telephone (01786 237517) or email and a member of the team will respond.

Refugee Resettlement

For support please contact Jonathan Sharp by telephone on 07818 520936. For emergencies please contact Jonathan or the Stirling Council emergency number on 01786 473041. If you require an interpreter please let us know.

English classes have been cancelled. We are trying to find alternatives and will provide updates when this has been agreed. 

Level 4 Restrictions

We would like to remind businesses that information on current business support grants, as well as other dedicated business information and advice, is available at the Invest in Stirling website. 

This site is kept updated as new schemes become available. We recognise that a number of new schemes are currently proposed and, once these are formalised, they will be added to this site and be promoted.

Following the Scottish Government's announcement that mainland Scotland will move into Level 4 from 26 December 2020, please be advised that businesses who have previously applied for Strategic Framework Business Fund Closure Grants do NOT need to reapply.

If businesses were previously successful with an application then payments will restart automatically. The Scottish Government has also now added some new business types to the eligibility criteria and these are detailed via the above link. Please check the criteria before applying.

Our team of Business Advisers is available on or 01786 498496 if you wish to seek further advice or support during these challenging times.

Businesses not eligible for top up grant as part of Strategic Framework Fund

  • Accommodation - B&Bs, self-catering, caravan and camp sites
  • Leisure and Entertainment – Funfairs, theatres, comedy clubs, concert halls, sport stadiums, conference or exhibition centres
  • Visitor Attractions – other funding grants via Event Scotland and Visit Scotland

Note: as set out in the guidance for Strategic Framework Business Fund (SFBF) non- essential retail exclusions, mobile close contact services and driving instructors are not eligible for SFBF and therefore not eligible for RHL top up.

Non-essential retail & leisure 2021 payment

On 11 January 2021 additional support for non-essential retail and leisure businesses (such as indoor gyms) which are required to close in level 4 was confirmed.

  • Eligible businesses will be given up to an additional £9,000 as a one-off payment.
  • This will automatically be paid to eligible businesses that have submitted an application for the Strategic Framework Business Fund.
  • There is no need to re-apply if you have already done so.

Eligible retail and leisure businesses will receive:

  • a one-off grant of £9,000 for all relevant businesses with a rateable value of £51,001 or more
  • a one-off grant of £6,000 for relevant businesses with a rateable value of up to and including £51,000

Eligible businesses (must have been on valuation roll as at 01 November 2020) include:

  1. Non-essential retail closed by law
  2. Leisure and entertainment
  3. Close contact services with premises

Non-essential retail closed by law

Subject to the list of exclusions set out in the eligibility guidance for the Strategic Framework Fund (all shop fronts that are closed).

This now includes travel agents.

Leisure and entertainment:

  • amusement arcades
  • bingo halls
  • casinos
  • cinemas
  • climbing wall centres
  • dance studios
  • exercise class/yoga studios
  • go-karting centres (indoor and outdoor)
  • indoor bowling
  • indoor football centres
  • indoor gyms
  • indoor soft play
  • nightclubs
  • play barns
  • roller rinks
  • snooker/pool halls
  • swimming pools

Close contact services with premises:

  • beauty and nail services (including make-up services)
  • complementary and alternative medicine services requiring physical contact or close physical proximity between persons but not osteopathy and chiropractic services
  • dress-fitting and tailoring services
  • fashion design
  • hair removal services
  • hairdressing and barber services
  • indoor portrait photography and art services
  • massage therapies but not sports massage provided only to professional sports-persons
  • piercing and body modification services
  • spa and wellness services
  • tattooing

All premises must be applied for separately with applications made to the Local Authority area in which the relevant property is located.

Before applying for the Strategic Framework Fund you MUST check if your business is included within the Scottish Government guidance as being eligible.


For all updates relating to service delivery, please visit our dedicated page.