The Council provides residents a chargeable kerbside uplift service for bulky household items. 

The uplift costs £45.60 for up to 5 items.  The uplift cost will increase if more than 5 items require uplifting.

All requested items should be at the kerbside by 7am on the morning of your collection day. Any additional items presented will not be uplifted.Alternatively, you can dispose of your items free of charge at your local tip or consider donating reusable items to local Charity Shops or Reuse projects.

Coronavirus (Covid-19) Guidance
If you or a member of your household have Coronavirus (COVID-19) symptoms, you should not request an uplift. Households must wait 72 hours after a household is clear from isolating before making a request.

If you have requested an uplift and you or anyone within the household develop Coronavirus (COVID-19) symptoms, please telephone 01786 404040 to rearrange your request.

For further information on Special Uplifts, please see our FAQ's below:

The easiest way is to complete our online form.  Alternatively, you can call our Customer Contact Centre on 01786 404040, Monday to Friday between
9am-5pm.

 

Monday Tuesday Wednesday Thursday Friday
Balquidder Ashfield Braehead Aberfoyle Auchenbowie area
Callander Blairlogie Broomridge Arnprior Bannockburn
Crianlarich Bridge of Allan Cambusbarron Balfron Cowie
Deanston Cambuskenneth City Centre Balmaha Fallin
Dounbe Causewayhead Kings Park Blanefield Plean
Killin Cornton Springkerse Buchlyvie St Ninians
Lochearnhead Dunblane Torbrex Croftamie Whins of Milton
Strathyre Kinbuck Balquidderock Drymen Throsk
Thornhill Raploch   Fintry  
Tyndrum Riverside   Gargunnock  
  Kildean   Gartmore  
      Killearn  
      Kippen  
      Milton of Buchanan  
      Port of Mentieth  
      Strathblane  

These are the type of items that can be uplifted.

Item category Type of item
Large Appliances Dishwasher, washing machine, tumble dryer, cooker, fire (no storage heaters)
Small Appliances Hoover, microwave, fan, tv, computer, power washer, kettle, toaster
Bric-a-brac Ironing board, clothes airier, suitcase, Christmas tree, curtain pole
Children’s Items Large toys, pram, baby bath, cot, pram, buggy, car seat, stair gate
Floor Coverings Carpet, lino, rugs (must be no larger than 4 meters and bundled together)
Domestic Fridge/Freezer

Fridges/Freezers (domestic types only – items must be empty and hygienic). We can now accept American wide-fronted units, units with glass-fronted doors, small domestic chest freezers that were for domestic use.
We cannot accept chest/deep freezers, No gas/ammonia units.

Furniture Sofa, chair, table, bed, mattress, headboard, wardrobe, cabinet, fireplace, dining set (input as separate items)
Garden Equipment Lawnmower, strimmer, garden tools, hose, BBQ, bench, table, and chairs (log as separate items)
Leisure & Sport Equipment Golf clubs, bicycles, scooters, fitness equipment
Contaminated Bin Removal of the contaminated bin (charged as one item)

All requested items should be at the kerbside by 7am on the morning of your collection day.

Any additional items presented will not be uplifted.

To reduce the risk to our staff, we can only uplift items presented at the kerbside.  We will not collect items from inside houses, sheds or garages.

A standard bulky uplift (up to 5 household items, or 6 if one is a fridge/freezer) costs £45.60. 

The uplift of a contaminated bin is charged at £45.60 per bin.

An additional charge will be applied if you have more than 5 items to be uplifted. 

The cost displayed on-line is a guide.  The Customer Service Adviser will confirm the total cost when they call you to process the special uplift.

We are currently are only excepting credit/debit card payments.

If you change your mind and want to cancel your uplift, please give us a call on 01786 404040 and will be process a refund (where applicable).  You can do this Monday to Friday between 9am and 5pm.

If all members of your household are over 60 years old, we will collect up to
2 special uplifts free of charge each year.

An uplift is up to 5 items (6 if including a fridge/freezer), you can only book 1 free uplift at a time.

A charge will be applied if you require more than 5 items to be uplifted or if one of the items is a contaminated bin.

Please consider donating reusable items to local Charity Shops or Reuse projects.

  • National re-use This phone line and website service easily allow you to pass on household items to be used again. The re-use phone line works with community-based reuse organisations, local authorities and partners across Scotland to provide the public with a free collection service for unwanted items.
  • Salvation Army furniture project Stirling - please call 01786 479262
  • Stuff for Free sites - Give and get stuff for free with Stirling Freegle. Offer things you don't need, and ask for things you'd like. Don't just recycle - reuse with Feegle  Stirling City Freegle
  • Household Waste Recycling Centres - you can dispose of a variety of items, free of charge, at any of our three Household Waste Recycling Centres (tips)

Use this form toRequest a special uplift.

Please read the Privacy Notice before completing the form.

If you have any issues completing this form, please let us know.

Our Customer Service Team answer and respond to enquiries Monday to Friday, 9am to 5pm. If you email out with these timescales, you will need to wait for a response.  If you need to report an emergency, please call 01786 404040 and our Emergency Out of Hour’s Team will support you.

If you or a member of your household have Coronavirus (COVID-19) symptoms, you should not request an uplift. Households must wait 72 hours after a household is clear from isolating prior to making a request.

If you have requested an uplift and you or anyone within the household develop Coronavirus (COVID-19) symptoms, please telephone 01786 404040 to rearrange your request.

Tick box to confirm that neither I or any member of the household have Coronavirus (Covid 19) symptoms.

Tick box to confirm that all members of the household are over 60.
Please supply a telephone or email address to enable contact.
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Last updated: Wednesday, December 1, 2021 12:42 PM